Onsite support keeps the project moving

18 May 2021
by ARDEX

ARDEX don’t just manufacture High Performance Building products, the company recognises the importance of providing gold standard technical advice and support. ARDEX understands that needs differ from project to project, and can often require on-site support, which is when the local technical team really do come into their own.

TECHNICAL ADVICE

The team are on hand to offer advice and product recommendations, in line with British Standards codes of practice, via telephone, email, video call and our social media channels.

SITE SUPPORT

The highly experienced Technical Service team are available to attend your site, offering site assessments, advice and guidance on the best use of our products and systems for your project.

MOISTURE TESTS

Many problems which occur on site are the result of moisture in the subfloor, so it’s essential that the final floorcovering is protected from the passage of moisture from below. The team can perform on-site Hygrometer tests, explain the results and recommend the best moisture control system for your installation.

They are also on hand to perform additional site tests such as the BRE Screed Test, which is designed to measure the soundness of a sand/cement floor screed.

SPECIFICATION RECOMMENDATIONS

The team work closely with architects, specifiers, contractors and floorcovering manufacturers to ensure the most suitable specification for your project. When specifying ARDEX you can rely on an expert team for on-going support at every stage of your project, including a rapid response to specification writing.

TRAINING

ARDEX offer a range of courses at the company's purpose built academies in Suffolk and Stoke-on-Trent. Alternatively the company can tailor training to meet your specific needs and deliver it at a location of your choice. To view the latest courses or to book your place visit www.ardex.co.uk/training

ARDEX Flooring Installation Courses:

• Subfloor Preparation

• Subfloor Preparation & LVT Installation

• Intermediate Subfloor Preparation

• Subfloor Preparation & Introduction into Installing Safety Flooring in a Wet Room

• Identification and Preparation of an Anhydrite/Calcium Sulphate Screed

Great training and onsite support are just one of the many ways ARDEX can help you keep the project moving.